The Ronald McDonald Family Room at Prisma Health Children’s Hospital – Upstate

Our Ronald McDonald Family Room acts as an extension of our House’s support and comfort directly inside the Prisma Health Children’s Hospital – Upstate. Just steps away from their sick child, families can enjoy a comfortable and welcoming place to rest and regroup.

The Ronald McDonald Family Room is located on the fifth floor of the Children’s Hospital directly in front of the elevators.

Services for Families

We’re happy to offer the following resources for families spending time in our Family Room:

  • Welcome gifts for parents and child
  • Complimentary coffee, beverages, and snacks
  • Comfortable, relaxed seating
  • Computer access with printer
  • Television

Our doors are open with gracious and welcoming staff and volunteers from 9am-5pm Monday Through Friday and 9am-12pm on Saturday.

For more information and volunteer opportunities at the Ronald McDonald Family Room and its services, please call (864) 455-4366.

Ronald McDonald House Charities of the Carolinas is committed to providing a clean and healthy family-centered space for families to rest, recharge and connect with one another. The health and well-being of our guest families, staff, and the community in which we serve is always our top priority. In order to prevent exposure and the spread of COVID-19 (Coronavirus), we have made the decision to temporarily suspend acceptance of new families, all volunteer opportunities, and visitors to our home. For more information on our House or ways you can help during these difficult times, please visit our COVID-19 Response and Relief webpage here.