Requesting a Room

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Requests for rooms at the Ronald McDonald House Charities® of the Carolinas are made through an initial referral made by a social worker where the child is being treated in Greenville, a Medicaid worker, a Nurse, or a Physician.

Your healthcare provider or social worker will submit a request on your behalf. You will work together to complete the necessary form to request a room, and our Staff will reply to the provider promptly.

A request does not guarantee room availability. Because of the large volume of room requests, the Ronald McDonald House Charities® of the Carolinas does not reserve rooms or accept reservations. Once the referral has been made, Ronald McDonald House Charities® of the Carolinas will contact the Hospital at least one day before the scheduled arrival to let you know if a room will be available.

Please contact your provider or social worker to begin the process of requesting a room. We look forward to welcoming your family in Greenville!

Who can stay at the Ronald McDonald House?

Seriously ill or injured children who are under the age of 21 years who are receiving treatment at a nearby hospital, and their immediate family may be referred to Ronald McDonald House Charities® of the Carolinas. Some of our medical affiliates are:

  • Greenville Health System,
  • Greenville Health System Children’s Hospital,
  • Bon Secours St. Francis Adolescent & Young Adult (AYA) Cancer Center,
  • Hampton Psychiatric Residental Treatment Facility,
  • Regency Hospital-Greenville,
  • Eating Recovery Center of the Carolinas, 
  • Shriner’s Hospital for Children-Greenville,
  • Springbrook Behavioral Health Home,
  • Spartanburg Regional Healthcare System,
  • Bon Secours St. Francis Downtown,
  • Bon Secours St. Francis Eastside,
  • Greenwood Genetic Center-Greenville.

Are you a returning family?

Returning families will need to have a new referral from a Social Worker, Medicaid worker, Nurse, or Physician each time they stay with us.

Does it cost anything to stay at the Ronald McDonald House Charities® of the Carolinas?

During their stay at the Ronald McDonald House Charities of the Carolinas all guests are provided lodging, meals, laundry facilities and many other services. In order to offset some of these costs, we request a contribution of $10 per night per room. However no family is ever turned away due to their inability to pay.

*We provide a healthy smoke and tobacco free environment for our guests, however our campus does provide an exterior provision for smokers.