The Ronald McDonald Family Room at Prisma Health Children’s Hospital – Upstate

Our Ronald McDonald Family Room acts as an extension of our House’s support and comfort directly inside the Prisma Health Children’s Hospital – Upstate. Just steps away from their sick child, families can enjoy a comfortable and welcoming place to rest and regroup.

The Ronald McDonald Family Room is located on the fifth floor of the Children’s Hospital directly in front of the Teddy Bear elevator.

Services for Families

We’re happy to offer the following resources for families spending time in our Family Room:

  • Welcome gifts for parents and child
  • Complimentary coffee, beverages, and snacks
  • Comfortable, relaxed seating
  • Computer access with printer

Our doors are open with gracious and welcoming staff and volunteers from 9:00 am-3:00 pm Monday through Friday and Saturday from 9:00am – 12:00pm. The Ronald McDonald Family Room is closed on Sunday.

For more information and volunteer opportunities at the Ronald McDonald Family Room and its services, please call (864) 455-4366 or email Marsha Smith at [email protected]